Tracy L.
Las Vegas,#2Consumer Suggestion
Sun, October 26, 2003
Kenneth, I would go to your Bank and talk with the Manager there, explain the situation, showing them your statements, as well as printing out everything about the company you can. Have the Bank write a letter stating that the charges did indeed take place, sign a notarized affidavit of fraud with your Bank, and have this sent via fax, email or registered letter to CIC. DO NOT let your bank tell you otherwise. If they try and bully you, saying they are not responsible to help, then tell them that you will just have to contact Office of the Comptroller of the Currency Compliance Managment, the Federal Reserve Board, and The Office of Thrift Managment to see what they have to say about it. Once you mention those names they may not give you any more problems about helping you in your quest. You may have to follow through with this in the event they still balk at helping you. If so, please contact the editors to contact me and I will get you the information you need.
Kenneth
PASCO,#3Author of original report
Tue, September 30, 2003
I called the toll free number (1-888-888-8553) listed for CIC Credit Monitoring SV to try and get the most recent 79.95 refunded since it was the 2nd one drawn from my bank acct. this year. I was told they had no record them billing me in Sept. but only the one in March. They claim they have no way to tell if I was charged the second time because I had cancelled my membership (the one I had not signed up for or had authorized) was to fax them a copy of my bank statement so they could review it. -NOT- That is where conversation ended and no refund even in the picture.