Eyad
san diego,#2
Sat, September 12, 2009
CREDITREPORT.COM's bad reputation speaks for it self, so don't try convince others that you guys did not ripp off thousands and thousands of people, and you are not being sued by hundreds of people for charging their credit cards left and right, and don't come and call these charges are/were" Mistakes". There are no Mistakes when it comes to Money, it is stealing. Isn't it so weird that you guys never make a mistake in the favor of the consumers!! I don't know how can you conclude that I tried to access an account by the name of John Ashcroft!!! were you sitting next me, or your smart guys found an an attempt from the same IP address? what if he is my room mate? what If the internet service I used for my account was a public one and has one IP address for every user. Not only you proved that you are crooks but also stupid.
Joseph
San Francisco,#3UPDATE Employee
Fri, April 29, 2005
The consumer who initiated the complaint "Eyad Sansoul" has been identified in the Credit.Com database as attempting to apparently access his own Experian/Consumer Info. credit report, since we carry their application. There are security questions which require that the applicant answer several personal security questions, if answered wrong, the access code is mailed, as disclosed in the terms that were obviously not read- thus his complaint. Credit.Com, Inc. cannot be held responsible for someone's personal neglect to read a binding contract then approve its process. Please note that the "$2.00 charge in question, is actually an "authorization" not a charge, it auto-removes in days. Furthermore, this same person, attempted to access someone else's credit report (Jhon Ashcroft) via our TransUnion credit report offer and came across the security question hurdle, and with very good reason, he is not Jhon Ashcroft. The credit report services are meant to provide the data to the named individual, not a 3rd party unless approved by the named individual. In closing, Credit.Com, Inc. is headed by a former Director of Consumer Affairs and we are here as advocates to consumer, we should not be blamed for a consumer's personal neglect to comprehend our affiliate partner's Terms&Conditions, not a Credit.Com, Inc. condition. THank you Joe Urbina Customer Service Ops. Manager