- Report: #290778
Complaint Review: Continental Warranty - Lynnwood Washington
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Author Confirmed
Why?
Continental Warranty
19401 40th Ave W Suite 400 Lynnwood, 98036 Washington, U.S.A.
Phone:
866-989-9100
Web:
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Continental Warranty Wouldn't Pay For Claims. Don't Buy An Extended Vehicle Warranty From Them. Paid over $1200, & don't want to cover a claim, because it's not covered. That's not what the salesman offered originally. Lynnwood, Washington
A year ago I got contacted by this FU?@@#$ Extended Vehicle Warranty Company, the salesman (of course) we cover all parts plus what regular factory warranties don't cover. Anyways I signed up & they give you 30 days to try & cancel their crap of insurance, but of course you can't report a claim during that period. That's where the catch & fraud is. Paid over $1200, & don't want to cover a claim, because it's not covered. That's not what the salesman offered originally.
Now I'm trying to use it because my vehicle needs repair, & they wouldn't honor what they promised. They are just a bunch of thieves. DON'T BUY AN EXTENDED VEHICLE WARRANTY FROM THIS FU!@@!#!@#@! CONTINENTAL WARRANTY COMPANY.
Hector
Laredo, Texas
U.S.A.
Now I'm trying to use it because my vehicle needs repair, & they wouldn't honor what they promised. They are just a bunch of thieves. DON'T BUY AN EXTENDED VEHICLE WARRANTY FROM THIS FU!@@!#!@#@! CONTINENTAL WARRANTY COMPANY.
Hector
Laredo, Texas
U.S.A.
2 Updates & Rebuttals
Lonnie
Lynnwood,Washington,
U.S.A.
30 days to review the contract in writing wasn't enough time?
#2UPDATE Employee
Thu, December 13, 2007
Sir when you signed up we sent you a copy of the contract that had every single item we cover listed, and what we don't cover listed very clearly. You read the agreement over and agreed to its terms, and I apologize if our salesperson told you everything was covered, we also sent you to a recorded verification in which we went over item for item what we pay for and then asked for your permission to complete the sale. I am not un-sympathetic to your situation, but calling us a rip off because you failed to read your contract is in my opinion unfair. We as a business pay millions of dollars a month, I would be very curious to know which item you assumed we would pay for, and if you buy any warranty, even the GM Protection Plan their are items that are covered and items that aren't covered. Lonnie Pitts Welcome Center Manager. Anyone reading this and thinking any wrong doing of Continental Warranty please keep the facts straight: 1.) We go over the coverage over the phone and offer to show our website. 2.) We also send the actual to a customer for a 30 day period of time for them to review the material and make sure everything explained to them over the phone is 100% accurate. 3.) Anything listed in our contract as a covered component we will pay for. Any questions shoot me an email at [email protected]
Kenny
Los Angeles,California,
U.S.A.
Sorry to hear...
#3UPDATE Employee
Wed, December 12, 2007
What is the part that needs to be replaced? Is the part that needs to be replaced in the "Covered Parts" section of your agreement?
