- Report: #1188536
Complaint Review: Cool Handle - Nationwide
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Author Confirmed
Why?
Cool Handle
Nationwide, USA
Phone:
1-866-200-2828
Web:
coolhandle.com
Categories:
Business Rating:
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Cool Handle Coolhandle.com I was led to this Company, Cool Handle by a 3rd Party, called The Millionaire's Club This is a Fraud Company and Scam. Nationwide
I was led to this Company, Cool Handle by a 3rd Party, called The Millionaire's Club, by a Giovanni and Tessa Leoni. I had no idea what and why I was Led to Cool Handle, and when I called, immediately within 2 hours,after I noticed on the 23rd and 24th of October, 2014, that I had no need for Hosting Services and I immediately requested a refund of my $277.75, as I did not want a hosting company or did I need one. I was told that I could not get a refund per the TOS/Terms and Conditions, which I did not see or was aware of. I was told I could not get my money back. Cool Handle had no time to build a Host for me as I requested my refund immeditely.
I wrote numerouis emails to billing and was taken to many diffferant departments, of their Web Hosting group. I told them that I wanted Billing and that I wanted Cool Handle to refund my money back. I never was able to get Billing and Refunds. I was asked by email from Cool Handle to quit writting to them, still with no answer from Billing. I was called by Cool Handle and was on the road and did not get the name of the lady I was talking too.
I went over my request, and she told me that I would get a refund of my $277.75. I asked her to send me an email to confirm our discussion. I did not get any email, so I emailed Billing and went over the telephone convesation, and got the run around, and I still get emails that I will not get a refund. HOW can a Company keep my money when nothing has been done no work or discussion had been made to confirm any work that I requested, 1st hand. This is a Fraud Company and Scam. They continue to transfer from Billing to I do not know where and just put it of
