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  • Report:  #1381360

Complaint Review: Coolcat Casino - Internet

Reported By:
ORJ - Grants Pass, Oregon, USA
Submitted:
Updated:

Coolcat Casino
Internet, USA
Phone:
1-888-441-6693
Web:
www.coolcat.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I won and asked for payout.   Needed to send in copies of ID, bill showing address, copies of all credit cards used front and back.   

Had to do this over a period of 3 months numerous times as the fax was not clear, missing pages and etc..   The emails were not readable, or the emails were not received.  

I finally started sending them to their 3 emails addresses and they golly golly finally got them.

 Now the payout was not processed dued to techincal errors.   It was not processed as they could not find my ID documentation,  and It was expidted to the processor numerous times.   

 

They keep promising the payouts will be coming.  Beware.   fun to play, but don't on ever getting any winnings out of them...

 

I would recommend playing elsewhere.  

 

I also play at POSH and they paid my winnings promptly with out all the BS I was getting at coolcat.



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