Complaint Review: Core Advisory Group Svcs LLC - Anaheim California

  I had received an advertising card in the mail back in April 2016 from Core Advisory. I called

and askede many questions on how the program worked. I waited for a few months until I finally  spoke with

Brian Boozer about my situation. He explained how these mortgage companies work and that they

are not trying to work with me just igoring my requests. I agreed to work with Core Advisory once I received the funds to

begin, which I was told $1500 + $125 for notary (by Robin Shephard). Well, I received a notice in the mail from a few investors that my house was up for foreclosure on Oct 4, 2016. I immediately called Robin Shephard on Sept. 5th to go ahead and start the process. She then stated that the price would be $4270 because I began the process late, which in turn, shocked me because of the sudden price increase. So, she arraigned for a notary to come to my house so that I can sign some paerwork. I thought it was strange that the paperwork was 2 pages and that the notary didn't stamp the seal in front of me. But, since I was desperate for someone to help me, I wrote Core Advisory 5 checks: $1500 up front, $125 (notary), and 3 post dated checks, $795, $925, and $925. After I paid, I waited for a few days and then I received an email from Tracey Hamm at the Advocacy Resolution Dept.

I was instructed to send 3 complaint letters: one for my local Congressman, one for Carrington Mortgage,

and one for HUD via certified mail. I received a response from Carrington and they stated that the letter

they received was a "cookie cutter" letter copied from the internet. I also received a letter from the

Texas Dept. of Savings and Mortgage Lending stating that Core Advisory was practicing illegally in the

state of Texas and that there was a cease and desist order on Nov. 2015. I called them and yes, they told

me that Core Advisory should not be practicing in the state of Texas, nor try to gain any clients for business.

This caught my attention and I did my research and found information pertaining to this matter.I was then

contacted by phone from Bob Allum on Sept. 30th and he told me that he needed my permission to speak

with a representative from Carrington Mortgage about my foreclosure date. He then called me back later

that day and told me there was some confusion with the mortgage company and the foreclosure attorney

about the forclosure sale date. On October 3rd Bob and I spoke again and this time we were on 3 way

with the attorney and Carrington. The attorney then explained that the sale date was for Nov. 1st and not

Oct. 4th which is what I could of done on my own if I did more research. It seems that nothing is being done

and that I have to call all the time to get an answer. Most of the time no one seems to answer their phone.

Only when I leave a voicemail they would call back days later. All I want is a refund of $1500 that Core Advisory took from me and for other people to be aware of Core Advisory.