- Report: #1354405
Complaint Review: core skin treatment - Internet
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Author Confirmed
Why?
core skin treatment
Internet, USA
Phone:
866-845-0116
Web:
www.coreskincaretrial.com
Categories:
Business Rating:
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core skin treatment; aka biodermrx I should have known better - trial means ripoff Internet
I saw an ad on AOL news for a so-called amazing eye skin product with an offer of a free trial. I would only have to pay for shipping. I ordered this on December 26th 2016. On January 9th I saw a charge on my credit card for $89.97 for eye cream and $85.97 for skin cream, in addition to two shipping charges that were sightly more than what was stated in the online ad .
I had received both of these product trials but was shocked at the charges. I called the number on the credit card and the person to whom I spoke said that I would be able to cancel the automatic order because it was within 14 days of my order. I was relieved. However, today, February 6, 2017 I received a credit card bill and saw that the charges were on the card as of Jan. 10th.
I called the two customer service numbers they listed on the credit card and was told that I was not within their 14 day trial period because they count the day the oder was placed. They said the best that could be done was a 50% discount and I said OK to this reluctantly.
I have received a confirmation email that the refund should be credited to my account in 5 to 7 days. I will be closely checking on this refund, which should amount to $87.99.
Tne products did not do anything for my eyes or face, by the way!
Joan, San Diego, California
