Transguy
San Rafael,#2UPDATE Employee
Tue, September 11, 2007
I am confused by some of the information you have presented, but think you should be clarified on a couple issues. 1) THERE IS NO WAY TO GIVE AN ACCURATE TRANSMISSION REPAIR COST, UNLESS THE TRANSMISSION IS REMOVED AND DISSASSMBLED. 2) YES, IF YOU HAVE INTERNAL DAMAGE TO A TRANSMISSION A FLUID CHANGE OR FLUSH WILL MAKE SYMPTOMS WORSE OR START SHOWING SYMPTOMS WHERE THERE WERE NONE. THIS IS BECAUSE IT MOBILIZED FRICTION MATERIAL DUE TO THE NEW LUBRICANT THAT WILL SPEED UP TRANSMISSION DETERIORATION. 3) IF ANOTHER MECHANIC LOOKED AT YOUR VEHICLE AFTER THE TRANSMISSION PAN WAS CLEANED THERE WOULD BE NO EVIDENCE OF INTERNAL TRANSMISSION DAMAGE. 4) IF A CUSTOMER IS BELLIGERENT SOME SHOPS WILL ASK FOR CASH, AS MANY TIMES SOMEONE WILL STOP PAYMENT ON A CHECK OR CHALLENGE A CREDIT CARD CHARGE LEAVING THE SHOP WITH DIFFICULTING IN GETTING PAID FOR AUTHORIZED LABOR. It sounds like there was a lot of confusion and miscommunication in your dealings with the shop. If you have the problem mediated by the BBB if the shop is a member, or Cottman Franchis Customer Service, there may be some clarification for you. Best of luck!
Tycobb77
Houston,#3Consumer Comment
Wed, August 29, 2007
I was also deceived by the Cottman's located at 7900 Highway 6 south. I have been told the owner is named Jonathan Williams, but nothing confirms that with the state comptrollers office or on the BBB site.