Vickie
Lawton,#2Author of original report
Tue, September 18, 2012
Well, it is the 21st business day and no shipping information from countyimports.com and not able to contact them. After I posted the original message, I received a phone call from a man from ePunkinc, they power the countyimports.com webpage. He stated he was trying to contact customers about issues or errors with their orders. He apologized and told me that my scooter was packaged and ready to go and that it would be shipped the next day, which was the 12th of September. He also told me I can expect the tracking information within two business days once it has shipped by email and it would also show on my account information when I log in. Well it's been almost three and no information. I really believed that I would get that information by Monday, but no go. I'm going to start the process of receiving my money back, because at this rate, if I get the scooter, I feel like it'll be falling apart or haphazardly put together. I thought even it's a cheaper Chinese made scooter, it'll look pretty and as long as it gets me to and from work, i would be happy. Dealing with this company has made me unhappy, discouraged, and frustrated. I should have spent the extra money and purchased a scooter from Honda or someplace reputable.