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  • Report:  #389737

Complaint Review: Coursesmart Store - Nationwide

Reported By:
- Williston, Florida,
Submitted:
Updated:

Coursesmart Store
Conservatree PO Box 29304 San Francisco, CA 94129-0304 Nationwide, U.S.A.
Phone:
415-883-6264
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I ordered a etext book from coursesmart.com on October 19, 2008 followed all instructions for downloading text book to no avail. I was then forced to purchase another soft ware per e-mail a vbk file required. Following several e-mail and telephone correspondences I have yet to receive my text book or my $68.42 refund. After I purchased your book I read a blog stating that there will be no refunds. However, I never received the book and feel this is a scam, it was not my fault that the company has a glitch that caused me never to receive my book and I am requesting a full refund.

This was my last course for my BA degree in Psychology and now I am delayed with graduation and another semester of waiting before I can complete required course work required for my program.

Please assist me in obtaining my refunds.

Correspondence dates are as follows:

Oct 19th, 20th, three times on 21st, 22nd, and the 28th to no avail. I also called twice requesting assistance.

My course was a 8 week class and students are deducted a grade each time course work is turned in late. However, I never received my book so therefore, I had to appeal the school to get my money back for the class and avoid fees for a course I never got a chance to be involved in.

Requesting your assistance again.

Yvonne

Williston, Florida

U.S.A.

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