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  • Report:  #309528

Complaint Review: Covenant Transport - Nationwide

Reported By:
- Devine, Texas,
Submitted:
Updated:

Covenant Transport
Chattanooga, Tennessee Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was employed by Covenant for 11 1/2 yrs. I left in April 2007 because of a lack of miles and constant refusal to get me home on time as requested. There was times I had to cancel time off because in their words, "No freight going to South Texas. This was a constant and ongoing problem since 2000 when they opened the new corporate facility and went public.

Up until 2000, Covenant had an open door policy and then after acquiring several companies, they put everyone behind a locked door.

Covenant was very good at meeting driver emergencies and getting drivers there as quick and safely as possible.

When the company went public, Mr Parker lost that personal touch he had with his drivers and made him best. They did not have the best maintence program but they were no worse off than other companies. Very rarely was their a problem with payroll. If a problem came up it was solved within 24 hours. I left because of low pay, low miles, fight to get home and dispatchers with no idea what they were doing.

Charley

Devine, Texas

U.S.A.


1 Updates & Rebuttals

Charley

Devine,
Texas,
Albania
update my claims

#2Author of original report

Sun, June 15, 2008

this is in response to my rebuttal of 2/16/08. I was employed by this company from Aug 95 to April of 07. At first, Covenant was one of the best Company's to work for. Their commitment to their drivers was great. In 2000 they moved into their new Building, put everyone behind locked doors and did a complete 360 from their previous policy. As they acquired other companies their drivers that were with them for years were neglected. The government was giving them a good check for each student they hired so why should they care about you. They got the money even if the student quit, wich was often. in Sept 2006, they decided to put the company into dividiond and our miles were cut even more. They also got rid of dispatchers that had been there for years and put inexperienced idiots with less than 5 yrs expierence in their place. I always took a weeks vacation at Christmas and that year was informed by my dispatcher, Michelle, that the policy had changed and we were no longer allowed vacation time only the pay. when I quit in April it was because, again had to fight for time off. I was scheduled for April 12th it was the 15th. I informed dispatch I had a job offer and was taking it and was quitting. Three weeks later I was still and employee. I would not recommend this company or any large company to even my worst enemy

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