- Report: #1205999
Complaint Review: Coventry One - Nationwide
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Author Confirmed
Why?
Coventry One
Nationwide, USA
Phone:
(800) 341-6613
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Coventry One Do not use this insurance company! Tampa Nationwide
In Oct 2013 I signed up for Coventry one and then cancelled it in November 2013, after BCBS decided not to raise their rates on their customers. I never received any cards from this company which is how I know someone there knew it was cancelled. However, they withdrew $500 every month from our bank account- even though I was not using them and had cancelled over the phone. In Dec 2014, they sent me "renewal cards" (after never sending them the first time)- I realized they had been charging me and called. I was told to send proof of BCBS coverage for the year and I would get a refund. However, after about 10 hours on the phone and lots of run around, and supervisors NEVER able to talk, I was told they would only refund $1500 and keep $4500- even though I never used them, they never sent me cards for that year, I had proof of other insurance, and I had cancelled on the phone. They lied and are inappropriately greedy. Do not use this insurance company!
1 Updates & Rebuttals
Robert
Irvine,California,
You must be joking
#2Consumer Comment
Mon, February 02, 2015
This has to be some sort of a joke, as what you are trying to get us to believe is that not only did you never notice an extra $500 missing from your account but you failed to notice this every month for a year.
Well on the off chance you are serious, if $500 a month to you is "chump change" where it doesn't even raise your eyebrow quite frankly you deserve(that's right I said it)..you DESERVE to loose that money. Although might I suggest that now that they are no longer taking it out that you put it to better use. Find a LEGITIMATE charity and pledge that same $500/month.
Oh and as for getting your money back...LOL. Take the $1500 as the right to dispute a transaction for you is 60 days so they are giving you an extra month, which they are under no obligation to do.
