tookewltim
Norman,#2Consumer Suggestion
Wed, January 20, 2010
Employee from Santa Ana,
Why don't you help instead of going off topic on some rogue attempt to defend the company? The complainant states the payment cleared the bank and you are addressing the issue as if the payment was denied. Where does it say anything about denial of payment?
BTW, I have dealt with Dealadeal/Cowboom/Dealtree before and they are so SLOW to respond. It takes them 4 business days, AT LEAST, to respond to anything, and up to 9 days to issue a refund from when they received the returned item back from UPS. Their descriptions on products they sell or auction to sell are misleading and sometimes outright incorrect. IMHO, this retail outfit should be avoided at all costs because of the frustration ordering from them causes.
SaneAndReasonable
Santa Ana,#3UPDATE Employee
Thu, December 31, 2009
Cowboom.com is owned by Best Buy, so they charge sales tax in all states. If you add the sales tax onto the total, you probably get the total $177.52.
If you pay by any online merchant using a Debit card, the card may be declined because your name or address on the order does not exactly match the name and address information on the bank account. If this is the case, the merchant does not get your money, they (and you) get a notification that the card was declined. If the card is declined, it may still lock up funds in your bank acount for several days while the transaction cancellation information is posted back to your account. The banks do this, not the merchant.
The best way to shop online is to either use PAYPAL, or a REAL credit card, not a debit card.