- Report: #657433
Complaint Review: Cox Cable Sprint Cellular - Orange County California
Reported By:
John -
Mission Viejo, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cox Cable Sprint Cellular
Multiple Orange County, California, United States of America
Phone:
Web:
www.cox.com
Categories:
Business Rating:
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Cox Cable, Sprint Cellular Unable to use Sprint BlackBerry with Cox Email Orange County, California
After spending hours and hours on the phone with Sprint and Cox cable, I am still not able to use my Cox email with my Sprint Blackberry. Customer service at both companies has not done any follow up and apparently this is a problem unique to Cox Cable email. Buyers of Sprint BlackBerries who also use Cox Cable's email service beware. You will have to set up an alternate email account if you want to use all the BlackBerry services that you are paying for. When I asked the Cox Cable people for help, they said they do not support equipment not supplied by their network. Guess their slogan about being my friend in the digital age is just an empty promise. Sprint has thrown up their hands and given up.
1 Updates & Rebuttals
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Sprint/Blackberry Email Problems
#2UPDATE Employee
Wed, November 03, 2010
I apologize for any problems setting up your cox.net email address on the Blackberry. For what its worth I have my Cox email setup on my Blackberry and working fine. That being the case I'm sure there's a simple fix for the issue. If you would like help getting this resolved please feel free to email me at [email protected] for further assistance.
--CoxTech1
