- Report: #935253
Complaint Review: Cox Communications - internet Internet
Reported By:
sidekiksar -
Sheridan, Wyoming, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cox Communications
internet, Internet, United States of America
Phone:
(504) 304-8444
Web:
http://ww2.cox.com/residential/neworleans/home.cox
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cox Communications Worst Customer Service internet, Internet
This is the worst company- DO NOT USE COX!!! Worst Customer Service! I have to pay to ship a modem back that I was
specifically told did NOT need to be turned in back to Cox- since I live out of
state now they somehow cannot send me a shipping box. Terrible, Terrible, Terrible service. Worst service ever- and I have lived in 4
different states in the last 6 years. I
have Never experienced something like this before, they should be ashamed.
They also will not refund my cost for shipping or send me
a shipping label. There is no excuse for
treating a customer like this. I
literally have to send it about 5 minutes from where I used to live, had I been
told, when I asked, that it did need to be returned we would have promptly done
so.
Sarah, Sheridan, WY (occurred in Metairie, LA)
specifically told did NOT need to be turned in back to Cox- since I live out of
state now they somehow cannot send me a shipping box. Terrible, Terrible, Terrible service. Worst service ever- and I have lived in 4
different states in the last 6 years. I
have Never experienced something like this before, they should be ashamed.
They also will not refund my cost for shipping or send me
a shipping label. There is no excuse for
treating a customer like this. I
literally have to send it about 5 minutes from where I used to live, had I been
told, when I asked, that it did need to be returned we would have promptly done
so.
Sarah, Sheridan, WY (occurred in Metairie, LA)
