- Report: #446735
Complaint Review: Cox Communications - Mesa Arizona
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Author Confirmed
Why?
Cox Communications
4120 E Valley Auto Dr Mesa, 85204 Arizona, U.S.A.
Phone:
623-322-2000
Web:
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Business Rating:
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Cox Communications is a rip off and they have lousey service Mesa Arizona
I regret the day I decided to sign up for their service. Save your money and time and go with a different company. I lost my job and I try to pay all my bills on time but Cox only gives you 10 days from when they mail your bill to get the payment to them and then they charge you an 8 dollar late fee, and if your service does get interupted they charge you another electronic fee to get it turned on, and if you try to pay your bill over the phone and you talk to someone then there is oh yes another fee. These guys are a serious joke and I cant wait to cancel my service and go back to qwest, they have much better service. My bill magically went from 44.95 a month and I think they are up to about 74 a month. And there internet is slow and freezes up. There service is the worst I have ever had. Save stress and seriously go with some other company.
Gopherfan
Mesa, Arizona
U.S.A.
Gopherfan
Mesa, Arizona
U.S.A.
5 Updates & Rebuttals
Flynrider
Phoeix,Arizona,
U.S.A.
Not rocket science.
#2Consumer Comment
Mon, April 27, 2009
Your bill is due on the same day every month. Why do you have to wait for them to send a bill? Put it on your calendar. If you paid on time, it would be the same $44.95 every month. In addition, you can log right in to their website to look at your bill and even pay it on the day it is due. I've even forgotten a couple of times and paid a few days late. I haven't paid a late fee yet.
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Service/Billing Issues
#3UPDATE Employee
Mon, April 27, 2009
First of all I apologize for any service and/or billing issues you have experienced with Cox. If you would like any assistance at all with the issues you are having please feel free to email me at [email protected] and I'll see what I can do to help. --CoxTech1
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Service/Billing Issues
#4UPDATE Employee
Mon, April 27, 2009
First of all I apologize for any service and/or billing issues you have experienced with Cox. If you would like any assistance at all with the issues you are having please feel free to email me at [email protected] and I'll see what I can do to help. --CoxTech1
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Service/Billing Issues
#5UPDATE Employee
Mon, April 27, 2009
First of all I apologize for any service and/or billing issues you have experienced with Cox. If you would like any assistance at all with the issues you are having please feel free to email me at [email protected] and I'll see what I can do to help. --CoxTech1
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Service/Billing Issues
#6UPDATE Employee
Mon, April 27, 2009
First of all I apologize for any service and/or billing issues you have experienced with Cox. If you would like any assistance at all with the issues you are having please feel free to email me at [email protected] and I'll see what I can do to help. --CoxTech1
