Det
glendale,#2Author of original report
Tue, August 09, 2005
Received a call today from a Greg with Cox Corporate Offices concerning a report I filed with the Better Business Bureau. He was very cordial and very sincere, or so I hope, in his concern for my situation. He said he would make sure I received full credit for the check I had written and in a timely manner. He gave me his direct phone number to contact him in case there were any further problems. He was also informed that I filed a report on this site Nevertheless, we shall see what happens.
Larry
Tucson,#3Consumer Suggestion
Mon, August 08, 2005
In most cities in Arizona one cable company is granted exclusive rights to operate in a given area. The city has some control over the services provided. Check with the city offices and see if they have an agency to complain to. If you can file a complaint through the city it will much likely go to a higher authority than Steve or Sharon.