I immediately noticed discoloring/stain on fabric and notified them. They refunded a very small portion. The sheet set was only $23.99. When I attempted to put them on our bed a couple weeks ago, my hand went right through the fabric. These were listed as Egyptian Comfort 1800 Count 4 Piece Deep Pocket Bed Sheet Set. I have bought many sets of Egyptian Cotton Sheets for myself and my children over the years. I have never felt any that were that high of a thread count, that felt like the ones sold to me by Cozy Array. I sent them a picture of the tear and they refused to either replace with better quality, which I wouldn't mind paying difference for. Nor did they refund the remainder of what I paid for them.