- Report: #281656
Complaint Review: Crate Furniture - CrateFurniture.com - Homespun Home Fashions - Petersburg Virginia
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Author Confirmed
Why?
Crate Furniture - CrateFurniture.com - Homespun Home Fashions
37 Bollingbrook Street Petersburg, 23803 Virginia, U.S.A.
Phone:
800-627-5161
Web:
N/A
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Crate Furniture - CrateFurniture.com - Homespun Home Fashions Lies and more lies! This company will steal your money! Petersburg Virginia
*Author of original report: Still putting me off!
*Author of original report: Still putting me off!
*Author of original report: Still putting me off!
*Author of original report: Still putting me off!
*Author of original report: Still Waiting... and royally ticked!
*Author of original report: Still Waiting... and royally ticked!
I originally ordered couch cushions from this company in mid-July, 2007 and was told that the cushions would be shipped in 8-12 weeks. I was uneasy that they wanted me to pay for the cushions up front, but I had not seen anything bad about the company at the time and went ahead and gave them my credit card information. After13 weeks had gone by, I called the company to find out where my cushions were and I was told that they had "gotten behind" in shipping and that my cushions were scheduled to ship the week of October 15. It is now October 29, 2007 and I still have no cushions. I have called several times and left messages on the company's answering machine; however, nobody has returned the calls as of yet.
Lori
Salem, Virginia
U.S.A.
Lori
Salem, Virginia
U.S.A.
6 Updates & Rebuttals
Vtaggie
Salem,Virginia,
U.S.A.
Still Waiting... and royally ticked!
#2Author of original report
Sun, November 18, 2007
The last automated call that I received from this company said that the "cushions were in production and scheduled to ship in 2 weeks" - that was the day after the automated call saying that they would "ship in four weeks." It has now been over two weeks and I have contacted the Better Business Bureau AND my credit card company. I made yet another call to the company (11/16) and left yet another message asking for SOMEONE to return my call. (It is almost funny how nobody ever answers their phone during business hours...) I also said that I wanted to cancel my order and that I wanted my money back. Within hours I received yet another automated call that my moeny had been credited back. Unfortunately, I have yet to see it show up on my credit card. BUYER BEWARE! This company is scamming people for money and they string you along until your credit card company can not or will not do anything.
Vtaggie
Salem,Virginia,
U.S.A.
Still Waiting... and royally ticked!
#3Author of original report
Sun, November 18, 2007
The last automated call that I received from this company said that the "cushions were in production and scheduled to ship in 2 weeks" - that was the day after the automated call saying that they would "ship in four weeks." It has now been over two weeks and I have contacted the Better Business Bureau AND my credit card company. I made yet another call to the company (11/16) and left yet another message asking for SOMEONE to return my call. (It is almost funny how nobody ever answers their phone during business hours...) I also said that I wanted to cancel my order and that I wanted my money back. Within hours I received yet another automated call that my moeny had been credited back. Unfortunately, I have yet to see it show up on my credit card. BUYER BEWARE! This company is scamming people for money and they string you along until your credit card company can not or will not do anything.
Vtaggie
Salem,Virginia,
U.S.A.
Still putting me off!
#4Author of original report
Tue, October 30, 2007
10/30 - I received an automated phone call today that stated my order was "in production" and was "scheduled to ship within the next 4 weeks." That means that an order that was placed in July will not be here until close to December! My husband immediately called the company and left a message that we would like someone (a person) to return our call within the next 24 hours. I will keep this website informed of what happens...
Vtaggie
Salem,Virginia,
U.S.A.
Still putting me off!
#5Author of original report
Tue, October 30, 2007
10/30 - I received an automated phone call today that stated my order was "in production" and was "scheduled to ship within the next 4 weeks." That means that an order that was placed in July will not be here until close to December! My husband immediately called the company and left a message that we would like someone (a person) to return our call within the next 24 hours. I will keep this website informed of what happens...
Vtaggie
Salem,Virginia,
U.S.A.
Still putting me off!
#6Author of original report
Tue, October 30, 2007
10/30 - I received an automated phone call today that stated my order was "in production" and was "scheduled to ship within the next 4 weeks." That means that an order that was placed in July will not be here until close to December! My husband immediately called the company and left a message that we would like someone (a person) to return our call within the next 24 hours. I will keep this website informed of what happens...
Vtaggie
Salem,Virginia,
U.S.A.
Still putting me off!
#7Author of original report
Tue, October 30, 2007
10/30 - I received an automated phone call today that stated my order was "in production" and was "scheduled to ship within the next 4 weeks." That means that an order that was placed in July will not be here until close to December! My husband immediately called the company and left a message that we would like someone (a person) to return our call within the next 24 hours. I will keep this website informed of what happens...
