Tom
Alexandria,#2Author of original report
Wed, June 04, 2008
Somebody with the username Cfcs25 (Cfcs = Crate Furniture Customer Service?) sends a ''canned'' message to several people who filed a complaint against Crate Furniture/Homespun Home Fashions and that's supposed to make everything better? (''We have been providing quality service for over 25 years ...'') Sorry Cfcs25 but your ''apology'' is too little, too late. I can only pray that before anybody buys from CF/HHF, they read what your customers have to say about your company and your (lack of) service).
Cfcs25
Petersburg,#3REBUTTAL Owner of company
Tue, May 27, 2008
We have been providing quality service for over 25 years, the largest fabric mill in the USA shut its doors leaving us to deal with a number of customers that could not get their products. All related customers will or have received product or been refunded depending on their particular situation. This customer received their purchased product.