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  • Report:  #288825

Complaint Review: Crate Furniture - Petersburg Virginia

Reported By:
- millersville, Maryland,
Submitted:
Updated:

Crate Furniture
37 Bollingbrook St Petersburg, 23803 Virginia, U.S.A.
Phone:
1-800-627-5161
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Placed order with company 10/24/07. Was told merchandise would be here 11/26/07. Credit card was immediately charged day order was placed. Should have been weary but have bought from Homespun fabrics years ago and had no issues. Even got my multiple fabric samples without any issues. But now can't even speak to anyone.

My husband found this site and I see all the complaints. Now I feel sick to my stomach. Here the holidays are here and I'm out $1000.00, and no new covers. Have filed complaint with BBB also my charge card. Even tried to notify Petersbug gov, but no answer, yet.

V

millersville, Maryland

U.S.A.


4 Updates & Rebuttals

Mike

Richmond,
Virginia,
U.S.A.
File a Complaint with the Office of Consumer Affairs

#2Consumer Suggestion

Wed, August 06, 2008

Visit www.vdacs.virginia.gov and download a complaint form. We want to help anyone who was victimized by this company.


V

millersville,
Maryland,
U.S.A.
Crate Furniture too little too late

#3Author of original report

Tue, January 01, 2008

Received merchandise 12/22. Never had any idea it was coming. Have not heard from company since order was placed. What a surprise I had when I opened boxes. Cushions were all separate in plastic bags-covers were not wrapped, just laying in a box. Last time I got cushions/ covers- everything came ready to go. Had to put covers on these cushions- a nightmare. The foam reaks of cigerette smoke, the covers have fabric pieces in the seams, had to re-sew 4 zippers that were coming apart. What am I to do. Can't send them back, would probably lose even more. No paper work in box- nothing at all. No invoice- not sure if my fabric protection was done. Cannot believe this. Please if you read this, DO NOT EVER BUY FROM THIS PLACE!!!


V

millersville,
Maryland,
U.S.A.
Crate Furniture

#4Author of original report

Sun, December 16, 2007

Still waiting!! Haven't heard nothing from Crate Furniture. Have left repeated messages. Also notified local chamber of commerce and news. Received e-mail from one news station but nothing since. Will take over a month for my credit card to investigate. Had to go to fabric store and find material to cover cushions since I had recently painted and was waiting for new cushions to match. Really hope the owner Mark McCracken has a wonderful Christmas!! Good things come to good people.


V

millersville,
Maryland,
U.S.A.
Crate Furniture

#5Author of original report

Tue, December 04, 2007

Wrong phone #- Correct # 1-800-627-5161

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