- Report: #362311
Complaint Review: Crate Furniture - Petersburg Virginia
-
Author Confirmed
Why?
Crate Furniture
CrateFurniture.com Petersburg, 23803 Virginia, U.S.A.
Phone:
800-627-5161
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Crate Furniture Company vanished from web Petersburg Virginia
Last April I came across Crate Furniture on the web. I emailed and ordered 9 swatches which were sent to me promply, as I was looking to replace my This End Up furniture cushions.
I called and ordered the cushions in May and was told they needed a check as their credit card machine was not working properly. They stated they would waive the shipping cost and that they needed the full amount since these were custom cushions I was ordering. It made sense to me.
I waited for 8 weeks (they said it would take 4-6 weeks) before calling to inquire about my order. I left my information on their answering machine. I did not receive a call back so the next week I got online to get the number to call again, and this time, there no longer was a website for Crate Furniture!
Upon investigation I came across this website and notice others, too, have been ripped off. Total sum I lost was $565! I do hope these individuals are caught and justice and restitution is made for all of us.
Traci
Steubenville, Ohio
U.S.A.
I called and ordered the cushions in May and was told they needed a check as their credit card machine was not working properly. They stated they would waive the shipping cost and that they needed the full amount since these were custom cushions I was ordering. It made sense to me.
I waited for 8 weeks (they said it would take 4-6 weeks) before calling to inquire about my order. I left my information on their answering machine. I did not receive a call back so the next week I got online to get the number to call again, and this time, there no longer was a website for Crate Furniture!
Upon investigation I came across this website and notice others, too, have been ripped off. Total sum I lost was $565! I do hope these individuals are caught and justice and restitution is made for all of us.
Traci
Steubenville, Ohio
U.S.A.
