Carole
Berlin, NJ,#2Author of original report
Fri, August 29, 2008
I placed my order in March 2008. I have filed complaints with the Va. Dept of Consumer Affairs and have spoken to them a few times. The Crate Furniture website is no longer available so I hope they are making progress and other people will not be victims of Mark McCracken and Patti Johnson. I don't feel I will ever get my money back, though.
Carole
Berlin, NJ,#3Author of original report
Fri, August 29, 2008
I placed my order in March 2008. I have filed complaints with the Va. Dept of Consumer Affairs and have spoken to them a few times. The Crate Furniture website is no longer available so I hope they are making progress and other people will not be victims of Mark McCracken and Patti Johnson. I don't feel I will ever get my money back, though.
Carole
Berlin, NJ,#4Author of original report
Fri, August 29, 2008
I placed my order in March 2008. I have filed complaints with the Va. Dept of Consumer Affairs and have spoken to them a few times. The Crate Furniture website is no longer available so I hope they are making progress and other people will not be victims of Mark McCracken and Patti Johnson. I don't feel I will ever get my money back, though.
Carole
Berlin, NJ,#5Author of original report
Fri, August 29, 2008
I placed my order in March 2008. I have filed complaints with the Va. Dept of Consumer Affairs and have spoken to them a few times. The Crate Furniture website is no longer available so I hope they are making progress and other people will not be victims of Mark McCracken and Patti Johnson. I don't feel I will ever get my money back, though.
Carole
Berlin, NJ,#6Author of original report
Thu, June 26, 2008
Still waiting for a refund or my order while this dynamic duo continues to scam people out of their hard earned money. Why the authorities continue to allow this to happen is beyond me. I noticed many new reports have been filed against these scam artists. It's amazing how well known these 2 are by the BBB of VA and the Virginia Office of Consumer Affairs. They are well aware of what these bad seed siblings are doing and can't stop them until the Attorney General files against them. All I want is a refund, but as everyone knows, no one answers the phones. I get sick every time I look at my sofa. It just reminds me of these 2 horrible people that ripped me and countless others off.
Carole
Berlin, NJ,#7Author of original report
Wed, April 30, 2008
I filed a complaint with the Common Wealth of Virginia Department of Agriculture and Consumer Services. They are very well aware of the complaints against Crate Furniture and Mark McCracken. If you are a victim of Mark McCracken, his sister Patti Johnson and Crate Furniture, you should log a complaint on their website - www.vdacs.virginia.gov