- Report: #357288
Complaint Review: Crate Furniture - Sutherland Virginia
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Crate Furniture
PO Box 370 Sutherland, 23885 Virginia, U.S.A.
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Crate Furniture Took my money, gave me nothing Sutherland Virginia
I tried to purchase furniture covers for my crate furniture. I started the process, picking out different fabrics in May 2007. After choosing different fabrics and finding out that they were no longer available, I found a fabric and ordered covers for a loveseat and a chair, along with arm pads for each. I ordered over the phone in July 2007, my credit card was charged, and I waited. After eight weeks (I was orginally told my order would come in 6-8 weeks), I called and was told the company was running behind and it would another month. I waited another month and half and called again, same story. At this point, it was November and I was mad. I wrote a letter asking for a refund of my money. In January 2008, I received a response from Mark McCracken, the president of Crate Furniture, telling me a sob story about suppliers going bankrupt and how he refused to go bankrupt because of his children. I was assured that I would be updated monthly and I would receive a refund according to when I placed my order. It is now July, almost August 2008, and I have received nothing else, no refund and no more updates. Do not order from CrateFurniture.com unless you want to be ripped off.
Rebekah
Drexel Hill, Pennsylvania
U.S.A.
Rebekah
Drexel Hill, Pennsylvania
U.S.A.
