- Report: #702658
Complaint Review: Credit One Bank - Las Vegas Nevada
Reported By:
AL and Judith -
Hudson Falls, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Credit One Bank
PO Box 98873 Las Vegas, 89193-8873 Nevada, United States of America
Phone:
1-877-825-3242
Web:
www.creditonebank.com
Categories:
Business Rating:
(0)
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Credit One Bank False Charges, Outrageous Charges Las Vegas, Nevada
My February 2011 statement for this Credit Card company states Minimum Payment Due $25.00, no Past Due, Over Limit, etc. I was offered a credit line increase by a male voice, which did not state that I would be charged $30.00 for this. This charge is still on my credit card.
I told them that due to numerous false charges by companies named SEM*FunSource and SEM* Value Plus of $24.95 that I wanted those charges removed, as well as the $30.00 charge for the credit line increase, and a $25.00 charge for new cards (in hopes that the false charges would stop), and that I wanted the card closed.
During February, I paid them not the Minimum Due, but two times $50.00, the first on 1/3/2011 and the second on 2/1/2011.
The March statement did refund the $25.00 for new cards, since I had cut them in half and returned them by Certified Mail, Return Receipt Requested, and also refunded the SEM*FunSource and SEM*Value Plus fees, for which I had never recieved any offers, coupons, etc. However, the fee for the credit line increase was still there, and I was charged a $25.00 Late Payment Fee, despite the fact that in Feb. I had paid them six times the Minimum Payment, and that the second payment of $50.00 was made on 2/1/2011, and really should have been included in the March Statement, which ended on 3/2/2011.
I made a police report of all this, and was told and shown another person's statement to the same effect.
I told them that due to numerous false charges by companies named SEM*FunSource and SEM* Value Plus of $24.95 that I wanted those charges removed, as well as the $30.00 charge for the credit line increase, and a $25.00 charge for new cards (in hopes that the false charges would stop), and that I wanted the card closed.
During February, I paid them not the Minimum Due, but two times $50.00, the first on 1/3/2011 and the second on 2/1/2011.
The March statement did refund the $25.00 for new cards, since I had cut them in half and returned them by Certified Mail, Return Receipt Requested, and also refunded the SEM*FunSource and SEM*Value Plus fees, for which I had never recieved any offers, coupons, etc. However, the fee for the credit line increase was still there, and I was charged a $25.00 Late Payment Fee, despite the fact that in Feb. I had paid them six times the Minimum Payment, and that the second payment of $50.00 was made on 2/1/2011, and really should have been included in the March Statement, which ended on 3/2/2011.
I made a police report of all this, and was told and shown another person's statement to the same effect.
