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  • Report:  #159453

Complaint Review: Creditgift.com - Yourgiftcards.com - Discover Card - San Jose California

Reported By:
- Hacienda Heights, California,
Submitted:
Updated:

Creditgift.com - Yourgiftcards.com - Discover Card
926 Willowleaf Drive, #201 San Jose, 95128 California, U.S.A.
Phone:
512-652-9015
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was offered a $50 Gift Card of choice after applying for, getting approved, receiving and using a Discover Card. I received and used the Discover Card (also a disappointment) and have contacted by e-mail through its then web site inquiring about the Gift Card.

After many e-mails inquiries, I tried the telephone. Useless. Creditgift and/or Discover Card schemed consumers to open an account and creditgift is probably getting a kickback from Discover while the cardholder gets ripped off.

To make matter worse, Discover Cards hounds you endlessly with marketing calls. I had hook up my phone to the fax line during the day to get them to stop.

If anyone gets an offer of a Gift Card in exchange for a credit card, you're going to get ripped off. You will NEVER see that Gift Card and you will receive never ending junk mail from the credit card and their affiliated companies along with endless marketing calls.

Mary

Hacienda Heights, California
U.S.A.


2 Updates & Rebuttals

Kate

Phoenix,
Arizona,
U.S.A.
Still checking.

#2UPDATE Employee

Sun, November 13, 2005

Just wanted to give you an update that I have not given up on this issue. I have found several similar accounts to yours, but they applied through sites called "netflip" and "netblue". I have not come across any accounts at this time that have signed on thru "creditgift.com". I will continue to inquire about this issue.


Kate

Phoenix,
Arizona,
U.S.A.
Questions to help you resolve this:

#3UPDATE Employee

Mon, October 31, 2005

1) Have you contacted customer service? By phone? Email? Mail? 2) If you do, advise the representative that you opened the card for a $50 gift card offer from Creditgift.com. If the offer you responded to was an offer with a company Discover has contracted with, there will be a notation at the very beginning of the account that says something to the effect of "Creditgift.com new customer offer". If the rep sees that, help is available, though it may take a little time to get resolved, and it may take more time than you were promised. For that, I apologize. 3) If the notation is not listed on your account, unfortunately, it will take a bit longer to resolve. First, you cannot apply for these types of offers from anonymous websites that hide your "tracking cookies"...sites like anonymizer.com (might have spelled that wrong). If you do, Discover will have no link showing that you applied thru Creditgift.com. So creditgift.com won't get their kickback and you would not get the promised gift card as a result. This is rare and unlikely to be the case. Second, you state you are hounded by telemarketing calls. That one is simple. Call customer service and ask to be removed from all telemarketing lists: by discover and by affiliates of discover. We can remove you from both phone and mail lists. We have 45 days to comply. After that, if you get a sales call, we could be in big trouble. Best of luck. I will do some digging and see about this Creditgift.com. I will let you know if I find anything.

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