- Report: #205222
Complaint Review: Creditreport.com - Internet
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Creditreport.com
creditreport.com Internet, U.S.A.
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Creditreport.com SCAM CREDIT Report Site. DECEPTIVE BIlling Ripoff Internet
On August 7th 2006 I ordered a copy of my credit report on www.Creditreport.com and the website clearly states $19.95 for three bureau credit report and score. So I decided to get the credit report using their service because I did not want to be chaged for any monthly fees if I forgot to cancel one of the "free" credit reports.
Well I order the service and August 9th 2006 I notice that my card was charged $29.99 I call the 800-720-4420 and they informed me that I checked the box that allowed them to add another $9.99 to my bill.
I know that i did not check that box so I revisited the site only to see that what there was infact a box already checked so if you sign up without paying attention to tiny box in the opposite corner of the sign-up page you will be charged more than you intend to pay.
In addition there was no time along the process where they informed that I would be charged $29+ for the service. This company is very deceptive. DO NOT USE THEIR SERVICE GO TO CITI ALERT/ CITI CREDIT MONITORING Better and more honest service. No deceptive billing
Joan
webster, New York
U.S.A.
Well I order the service and August 9th 2006 I notice that my card was charged $29.99 I call the 800-720-4420 and they informed me that I checked the box that allowed them to add another $9.99 to my bill.
I know that i did not check that box so I revisited the site only to see that what there was infact a box already checked so if you sign up without paying attention to tiny box in the opposite corner of the sign-up page you will be charged more than you intend to pay.
In addition there was no time along the process where they informed that I would be charged $29+ for the service. This company is very deceptive. DO NOT USE THEIR SERVICE GO TO CITI ALERT/ CITI CREDIT MONITORING Better and more honest service. No deceptive billing
Joan
webster, New York
U.S.A.
1 Updates & Rebuttals
Maria
Canoga Park,California,
U.S.A.
We need more information to process your request.
#2UPDATE Employee
Tue, July 31, 2007
07-31-07 Dear Joan, Our company would like to assist your complaint with our company; however, we need more information to process your request. We will need the order number, full name, and/or email address (as it was provided in the original order) of the person the credit report was ordered for so we can proceed further with your request. Sincerely, Response Department Creditreport.com
