- Report: #921123
Complaint Review: Cricket Broadband - Internet
Reported By:
LM -
Phoenix, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cricket Broadband
85257 Internet, United States of America
Phone:
1-800-922-5158
Web:
Www.mycricket.com
Categories:
Business Rating:
(0)
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Cricket Broadband Cricket broadband throttles your service before reaching cap! Internet
I signed up for the $65 per month plan. Data cap was set to 7.5 gb. Once i came close to 5gb, Cricket began to throttle my usage. The throttle was so bad, i was getting less than 10kbps.
I called their support and was told that the cap would be lifted at the 1st of the month.
Well... What a fool I was. I paid the bill and it is now the 1st. Guess what?!?!
Data cap not lifted!
I called tech support again and some Idian fellow told me to wait 24hrs as my cap was reset to zero and the system needs to update before my cap is listed!
I explained that I paid the bill before my due date and they are holding my usage hostage an additional day, and that is if what he was saying is true.
The tech support guy at Cricket told me he has had this problem with Cricket since the years he has worked there, in his very rude and demeaning tone of voice!
STAY AWAY FROM Cricket broadband!
You will be sorry!
I called their support and was told that the cap would be lifted at the 1st of the month.
Well... What a fool I was. I paid the bill and it is now the 1st. Guess what?!?!
Data cap not lifted!
I called tech support again and some Idian fellow told me to wait 24hrs as my cap was reset to zero and the system needs to update before my cap is listed!
I explained that I paid the bill before my due date and they are holding my usage hostage an additional day, and that is if what he was saying is true.
The tech support guy at Cricket told me he has had this problem with Cricket since the years he has worked there, in his very rude and demeaning tone of voice!
STAY AWAY FROM Cricket broadband!
You will be sorry!
