- Report: #1419566
Complaint Review: CRICKET WIRELESS - Covington Georgia
Reported By:
ALTOMEISE -
COVINGTON, Georgia, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
CRICKET WIRELESS
13018 brown ridge rd Covington, 30016-3010 Georgia, United States
Phone:
4704411900
Web:
www.cricketwireless.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CRICKET WIRELESS DID NOT HONOR POLICY, DEFECTIVE PHONE, Covington Georgia
I purchased a phone on Dec.20 Returned to the Store Dec.27. They told me it was 8 days. The day I buy the phone is a day lost. (not what the refund policy says) On Dec. 25 they are closed for business (you can't a business day you're not available for customer service). I have a defective phone and they don't want to exchange the phone. I was told to go the UPS Store let them inspect the phone then wait 2-3 days for my phone. I would lose more days and business without a phone. I prepaid for a month of service and that will now be altered because they don't want to honor their policy.
I talked to at lease 5 representatives. This call highly stressed me. They took my money, gave me a phone that don't operate correctly, ask me to lose service days and won't honor their policy.
If you thinking about going with this company look at MANY REVIEWS..AWFUL,DISHONEST AND THEY ARE PART OF AT&T UNBELIEVABLE.
