Bdamage
Des Plaines,#2Consumer Comment
Sat, September 01, 2012
The problem the previous person had is that he or she did not look at the coverage map when they bought the phone and service. I was just in Sevierville, Tennesse on vacation which is literally next to Pigeon Ford. I checked the coverage map and new that as long as I was in Sevieville, I had service. Going a mile or two East, West or South would be roaming. I had no issues while I was down there. Point to this is ALWAYS check the coverage maps on any phone service supplier you might be interested in.
They are usually found on their web sites. If not, you can Google or Bing that company and ask which provider they are using. IE... ATT, Verizon, Sprint, ETC... This person did not do that and is pissed off and bad mouthing a company for no other reason than they did not research first. I have had Cricket for two years now and have had to call customer service once when I upgraded to the Huawei Mercury and my contacts did not show up. I dialed, they answered, gave a solution and the problem was fixed. I hope this helped,
Haappy Cricket cutomer in Illinois