Cricut scammed
Hanover Township,#2Author of original report
Fri, September 12, 2008
Finally today 9/12/08, I have received a credit to my credit card back from the cricutoutlet.net. I believe it was only because of my hounding and sounding of alarms that this happened. I have heard all the excuses. When it all comes down, "customer service" will either make or break a business. I should have never waited this long for my money back! cricut scammed hanover township, PA
Cricutoutlet.com
Willard,#3REBUTTAL Owner of company
Tue, September 09, 2008
We refunded this customer in full. We were having a problem with our system. It would cancel your order but would not refund the card automatically. We have fixed this and went back 6 months and have reviewed the 9 orders that were cancelled. We found 7 of 9 were refunded and we manually refunded the card. Once again sorry for any problems this may of caused.
Cricut scammed
Hanover Township,#4Author of original report
Wed, September 03, 2008
Wow! Just found 3 other complaints about Provo Craft and authorized dealers. Just to let you know, you can add Cricutoutlet.net to the list. They are another Provo Craft authorized dealer.