Anon
Miami,#2Consumer Suggestion
Mon, January 20, 2003
Hi-- I had a problem about a year ago with a God-awful computer generated phone message, in Spanish, calling 3-4 times a week. It would take up my tape machine, and it just dialed and dialed for weeks on end. I found out that I could file a harrassment complaint with the phone service. I had called to see if they could call the last incoming call and tell them to stop, since it was a computer and never a real person. When you file a harassment complaint, you keep a log of every phone call and call the phone company when you get a call and let them know the time. When you get 2 calls, they will trace the number and contact the caller. It worked within a week. Hope the info helps!
J.C.
Zephyrhills,#3Consumer Comment
Sat, January 18, 2003
He said he told the reps numerous times over the course of a month that "Lisa" didn't live there. Let's see: thiry or thirty-one days multiplied by one call per day (probably more than that given that it's Cross Country) and a response to each of these calls that "Lisa" doesn't live there. I'm not familiar with that "new math" the kids are being taught in school these days, but my calculations show that's a total of thirty or thirty-one calls from Cross Country and thirty or thirty-one responses that "Lisa" doesn't live there!! I don't know, it's been awhile since kindegarten, but I'm pretty sure thirty or thirty one are still greater than three. Further, why does the poster have the burden of proving "Lisa" doesn't live at his home? He doesn't even have a freakin' account with CrossCountry and you're expecting him to do YOUR work!! How about YOU actually EARNING your pay and calling directory assistance, or conducting an internet search, or doing a skip trace to find out where "Lisa" is? Wait, that would actually require taking initiative and using your brain; two things you obviously lack and probably the reason why you're working at Cross Country in the first place.
J.C.
Zephyrhills,#4Consumer Comment
Sat, January 18, 2003
He said he told the reps numerous times over the course of a month that "Lisa" didn't live there. Let's see: thiry or thirty-one days multiplied by one call per day (probably more than that given that it's Cross Country) and a response to each of these calls that "Lisa" doesn't live there. I'm not familiar with that "new math" the kids are being taught in school these days, but my calculations show that's a total of thirty or thirty-one calls from Cross Country and thirty or thirty-one responses that "Lisa" doesn't live there!! I don't know, it's been awhile since kindegarten, but I'm pretty sure thirty or thirty one are still greater than three. Further, why does the poster have the burden of proving "Lisa" doesn't live at his home? He doesn't even have a freakin' account with CrossCountry and you're expecting him to do YOUR work!! How about YOU actually EARNING your pay and calling directory assistance, or conducting an internet search, or doing a skip trace to find out where "Lisa" is? Wait, that would actually require taking initiative and using your brain; two things you obviously lack and probably the reason why you're working at Cross Country in the first place.
acs
wilminton,#5Consumer Suggestion
Fri, January 17, 2003
Dear sir or madam. blowing that STUPID AIRHORN will not help the situation!!! If indeed "Lisa" does not live there and you dont know her, all you have to do is tell the representive that lisa does not live there, how long you have had the number and please remove it. Yes it will take about 3 times for the # to be removed from the computer. But!! granted the number is never fully removed and here is the reason why. the number is put in red as a removed or disconnected #. from time to time if we have never found lisa some associates do have to call the #'s in red to see if either the # has been reconnected or if possible the person at that # may have been in contact with her. The airhorn does not work. the computer is on an automatic dialer, so it will continue to call your # UNTILL YOU TELL SOMEONE WHO YOU ARE, HOW LONG YOU HAVE HAD THAT # AND WHY YOU WANT IT REMOVED. understand the PEOPLE who call you are people too. we dont dial it we just ask for the person who name shows up, if the number isnt dialed automaticly its because it has been removed.