Rohit
Owings Mills,#2Author of original report
Thu, December 27, 2007
Website CrossUSAMoving.com Email [email protected] Address 225 East 134 St, # 5 I Bronx, New York 10451 US DOT -1505965. ICC-MC -565043 Phone number 877-668-3087 Items lost(or ?) - 6 cartons, Broken Entertainment centre, dresser, coffee table Move from Michigan to Maryland - Picked Oct 2007 - Deleivered Nov 2007 Details When my stuff arrived, driver asked for a payment before unloading the truck. I paid the remaining amount and then they started unloading. After unloading all, I found my dresser was completely broken, all the shelves from my entertainment centre were missing, one of the coffee tables was broken into 2 pieces and total SIX out of 28 cartons were missing . On asking him about it, he called his office and spoke to someone, when I spoke to them, they told "it would have been misplaced somewhere in the storage, but we will be able to find soon it and let you know soon". The driver also signed and put a note on my inventory list about the damaged items and missing cartons. When I opened all my boxes , I found that most of the cartons, with my valuable stuff were gone, different boxes containing the DISH TV receiver and DVR, DVD, music system, electronic items, all footwear, baby's toys, our full wardrobe, a large car subwoofer, and some kitchen items. I called them daily for 3-4 days, they told our dispatchers are searching the storage and it usually takes them 4-5 days as our storage is big. After 4 days they stopped picking my calls and no reply to my e mails. I tried all the extensions, but no one picked up. 4th day one guy picked up and told he will pass my message. And after that till date they are not picking up my phone, either it's ringing or going to voice mail in 1 ring. Now it's almost a month and not a single call from them and no response to my calls. The way my stuff is lost, I strongly feel, it's not lost, it's stolen. Because on some of my boxes it was written what is inside. They have duped me at least $ 1200 worth of my personal stuff. On finding this company details on on NY BBB, I got the details of their claim management firm, I have filed a claim with this claim managemnt firm with all the paper work. Let's see. I will keep you informed. Arien - RC Owings Mills, Maryland U.S.A.