Lana
Wilmore,#2Author of original report
Tue, February 25, 2014
After 2 and 1/2 years, I finally have my Hummel back and repaired. It is flawless.
I can't say I would ever use Crow again because of the poor communication and customer service but at least my matter is settled and I am pleased.
I am so glad this is over.
Lana
Acworth,#3Author of original report
Sun, May 26, 2013
This is a lie. I do not have my Hummel. Neither repaired nor returned.
Still waiting 17 months, later.
Lana
Acworth,#4Author of original report
Sun, May 26, 2013
Just to keep this report up to date. I still do not have my Hummel. I have asked Hans to please return it unrepaired and I'll pay postage. I have gotten the same old response. " I'll expedite it." I cannot get this man to return my property. I have given up on m $200+ but sure wish I could get my Hummel back.
I don't understand how someone can get away with this. Also, the post Hans made that it was repaired and returned was a lie. No such thing has happened.
Lana
Acworth,#5Author of original report
Fri, January 18, 2013
I am still waiting for my Hummel that Mr. Schindhelm has said he has repaired and returned.
I cannot believe that this man is able to steal people's Hummels. I am outraged that he will not respond to any of my emails or phone messages to talk about where my Hummel is.
I think I see a trip to NY in my futures.
Lana
Acworth,#6Author of original report
Tue, November 13, 2012
I am still waiting for the "repaired and returned" Hummel of mine that Mr. Schindhelm of Crow Designs said he had sent me. This man does not tell the truth. I cannot advise more strongly for anyone to stay away from this company. The Master Restorer, as he calls himself, is a crook. Don't fall for his false advertising.
Still waiting in Acworth, GA. for my repaired Hummel or my broken Hummel and my money back!
Lana
Acworth,#7Author of original report
Tue, November 06, 2012
Although, Mr Schindhelm posted that he had repaired and returned my Hummel he is again, not being truthful.
It is November 5th and I do not have my Hummel figurine and I have not been contacted by him that he was sending my item back and repaired.
Lana
Acworth,#8Author of original report
Fri, October 26, 2012
Mr Schindlhelm says on this site, that my item has been returned. It would be nice to know when it was returned because I don't have it.
Same old story, talk but no action. I'll post on this site, when and IF it is returned and in what condition.
So far, I still have nothing or no communication from Crow HJS Design.
CROW Inc.
Sleepy Hollow,#9REBUTTAL Owner of company
Fri, October 26, 2012
The figurine in question was repaired and returend to it's owner...