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  • Report:  #563889

Complaint Review: Crucial.com - Internet

Reported By:
unhappy customer - Singapore, Internet, United States of America
Submitted:
Updated:

Crucial.com
Internet, United States of America
Phone:
Web:
crucial.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered some RAM from this company, after carefully checking that they would accept my order.
According to their 'helpful' page here:
http://www.crucial.com/store/international_shipping.aspx
They do accept orders from Singapore.  However, after waiting for several days and then following up with two emails and two phones, it turns out they do not actually make any effort to honour the terms on that page:

They replied with:

confirmed from our credit department that we are requiring prepayments from Singapore due to security reasons as this time.  It is not being changed online because it's not an official change, it's just for the time being.  I apologize for the hassle and confusion.


What a waste of my time.  I recommend using another company instead.


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