rv renter
anytown,#2UPDATE EX-employee responds
Tue, November 24, 2009
Dharma,
As a former employee of criuise americas travelers assistance it is a joke,
we were instructed not to locate service for minor issues as it was too costly
such as rattling windows tires brakes etc. i hope you hired and attorney and sued these bastards. some of the things i had to tell people really turned my stomach. its funny for 4000 motor homes they only had three people manning the phones at any given time it was a horrible experinece . and when there was a complaint i was instructed to give the email address which they deleted most of the time it was a joke. good luck sue them!
j
Drahma
Anaheim,#3Author of original report
Thu, July 24, 2008
As we were driving down the highway the entire refrigertor fell off. We had no way to fix it so called customer service they told us to just somehow jimmy righ it and then come to the closest Cruise America of course there were none in our area so that was out of the question. I am in the processing of writing the CEO at this moment we'll see how that goes. Thanks for listening and again don't use Cruise America.