- Report: #1505215
Complaint Review: Crunch Gym - Daly City CA
Reported By:
Move that Body -
Daly City, CA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Crunch Gym
60 Serramonte Center Daly City, 94015 CA, United States
Phone:
4155838063
Web:
crunch gym.com
Categories:
Business Rating:
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Crunch Gym Kasandra Altawil, Operations Manager [email protected] Crunch Gym Billing Complaint Daly City CA
Due to health crisis, businesses closed on March 13, 2020. While Crunch Gym was closed, I was charged, $12.06 in June and $69 in July. Got an email that said, October fee of $32.90 is overdue. I made a request to apply the $32.90 prepaid last month fee for October. I was told about the billing policy to cancel prior to the month requested to cancel.
Last email I got was, any balanced fee not paid will be sent to collections. Haven't set foot at the gym since March 13 and I was charged maintenance fees of $89.06, plus $32.90 prepaid last month fee. I refused to pay $32.90, because total charges of $121.96 is enough to cover October fee. Today, got calls from a company saying, if calls are not returned, it would result in legal matters.
