- Report: #1361133
Complaint Review: CSA Travel Protection - San Diego California
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Author Confirmed
Why?
CSA Travel Protection
San Diego, 92193-905 California, USA
Web:
https://www.csatravelprotection.com/
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CSA Travel Protection CSA Travel ProtectionP.O. Box 939057San Diego, CA 92193-9057 CSA Travel Protection is a fraudulent company deserving of a class action lawsuit .. theives San Diego California
CSA Travel Protecion needs to be held accountable to the consumersd they've ripped off. There are many, many of us just like that insurance company in the movie Rainmaker that made $ via a policy of deneying all clams. I'll participate in any class action lawsuit. They are theives. The denied my claim when my daughter's care giver was in a serious accident and could not provide care per Dr's orders at the last minute and forcing my wife amd me to cancel our trip.
1 Updates & Rebuttals
CSA Travel Protection
San Diego,California,
United States of America
We’re sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations
#2UPDATE Employee
Mon, April 24, 2017
We’re sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations as we take customer service and the claims review process very seriously. We want our customers to understand the coverage details of our plans and cannot stress enough that it is important to review these details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. To further ensure customer satisfaction, we also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. While the trip cancellation coverage included in the plan you purchased can typically provide coverage if you are forced to cancel your trip due to the unforeseen sickness or injury of yourself, a traveling companion or family member, a care giver is unfortunately not typically considered a family member. If you have any additional questions or concerns, please reach out to us at the number or email provided above.
