- Report: #443734
Complaint Review: CSA Travel Prtection - SanDiego California
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Author Confirmed
Why?
CSA Travel Prtection
5251 Viewridge Ct SanDiego, 92123 California, U.S.A.
Phone:
800-541-3522
Web:
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CSA Travel Prtection CSA Total Greed!! No Conscience!! So what company if closes it's doors! Your Fault!!! SanDiego California
In this day and age of greed it shouldn't surprise me that a company CSA Travel Protection,is out only for profit.
We had to cancel a family trip to the outerbanks in NC for Thanksgiving 08. We've done this trip for the last 6 years. My son-in law ,through no fault of his own, lost his job. It was a national mortgage compny that closed down completely.He had only been there 3yrs not the 5 years they say. This was totally beyound his control.
It seems the only way they pay is a real tragedy.
I was very happy to hear the real estate company has dropped CSA and gone with a better group. Just hope more follow.
Don't waste your money on travel insurance if CSA is the carrier!!! You would have to be on deaths doorstep for them to come through!!
Kay
Washington, District of Columbia
U.S.A.
We had to cancel a family trip to the outerbanks in NC for Thanksgiving 08. We've done this trip for the last 6 years. My son-in law ,through no fault of his own, lost his job. It was a national mortgage compny that closed down completely.He had only been there 3yrs not the 5 years they say. This was totally beyound his control.
It seems the only way they pay is a real tragedy.
I was very happy to hear the real estate company has dropped CSA and gone with a better group. Just hope more follow.
Don't waste your money on travel insurance if CSA is the carrier!!! You would have to be on deaths doorstep for them to come through!!
Kay
Washington, District of Columbia
U.S.A.
1 Updates & Rebuttals
Csa Travel Protection
San Diego,California,
U.S.A.
Please read and understand policy carefully before purchasing
#2UPDATE Employee
Tue, April 21, 2009
Kay, As a trusted and highly rated insurance provider since 1991, CSA understands that unexpected job loss is a fact of life, especially in today's economy. That is why this type of coverage is included in many of CSA's policies. We sympathize with anyone facing unemployment, but CSA explicitly explains up front benefit stipulations for each policy. The policy language in your plan clearly stated that 5 years of continued employment is the minimum time required for a claim to be paid. While we feel compassion for all our customers and the unexpected events that may cause a delay or cancellation of their trip, we simply can't pay every single claim with no restrictions. As a consumer, it is imperative that you read and understand your policy carefully before purchasing to prevent misunderstanding or confusion should a claim need to be filed. If you have additional questions, please don't hesitate to contact me. Scott Crabtree CSA Claims Manager 800-541-3522
