- Report: #217670
Complaint Review: CSI*STAMPS.COM - Internet
-
Author Confirmed
Why?
CSI*STAMPS.COM
CSI*STAMPS.COM Internet, U.S.A.
Phone:
888-434-0055
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CSI*STAMPS.COM Survey H**l NO Internet
On Oct 11th my card was charged $15.99 for CSI*STAMPS I did not know anything about this charge. I contacted my bank and they said I would have contact the company.
I contacted the company office today and waited almost an hour to talk to a very rude individual on the phone. He said he was Customer Service I think that is suitable for this company.
I was informed that i had filled out a survey and they received this info from that. Not sure when that happened but I have filled out surveys. He said I could cancel the program by saying so and they would charge me another $15.99. I said NO WAY. Then said I could not cancell. They were vendors for the USPS. I told him I had received nothing from them no services NOTHING Then he told me again they would take $15.99 out of my account today when i cancelled. I told him NO!!
Not sure if they can or not but called my bank who said the only way i could clear this up was to change all my card info or pay the bank $32.00 to stop payment. I pay my bills with this card on a monthly basis i would have to change a lot of info. So $15.99 is cheaper but I do not want to do this. I have already been charged $15.99 I did not owe. HELP
Joann
Depauw, Indiana
U.S.A.
I contacted the company office today and waited almost an hour to talk to a very rude individual on the phone. He said he was Customer Service I think that is suitable for this company.
I was informed that i had filled out a survey and they received this info from that. Not sure when that happened but I have filled out surveys. He said I could cancel the program by saying so and they would charge me another $15.99. I said NO WAY. Then said I could not cancell. They were vendors for the USPS. I told him I had received nothing from them no services NOTHING Then he told me again they would take $15.99 out of my account today when i cancelled. I told him NO!!
Not sure if they can or not but called my bank who said the only way i could clear this up was to change all my card info or pay the bank $32.00 to stop payment. I pay my bills with this card on a monthly basis i would have to change a lot of info. So $15.99 is cheaper but I do not want to do this. I have already been charged $15.99 I did not owe. HELP
Joann
Depauw, Indiana
U.S.A.
