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  • Report:  #420579

Complaint Review: Cubicjewelry.com - Los Angeles California

Reported By:
- Spring, Texas,
Submitted:
Updated:

Cubicjewelry.com
611 Wilshire St #700 Los Angeles, 90017 California, U.S.A.
Phone:
213-891-1553
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company is a complete ripoff. First they take much longer to send your order than they state. Second they refuse that they could be wrong about anything. Third they give you a return number and then refuse your return because you did not follow some directions that were apparently invisible since they were not printed on my receipt.

They sent me the wrong ring and then refused to accept the possibility that they could have done so. How ridiculousa is that?

Do NOT do business with this company unless you like throwing money away.

Dm

Spring, Texas

U.S.A.


1 Updates & Rebuttals

Cubicjewelry.com

los angeles,
California,
United States of America
cubicjewelry.com customer service help

#2REBUTTAL Owner of company

Wed, July 07, 2010

This is Howard from cubicjewelry.com. I am sorry for your bad experience BUT we are here to help. We have thousands of satisfied customers and due to high volume of orders sometime some emails are missed. Please email me for any REPAIR, EXCHANGE or REFUND WITHIN the retunr policy terms. Our customer satisfaction is 98% and we try to help every single customer but sometimes we are not perfect and we miss out some of out important customers. We are in same location past 11 years. Please email me anytime at [email protected] and i will reply to your email right away. Please have your order numbers. Also please note due to high volume of orders, we have delays...........Howard Johnson

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