Cubicjewelry.com
los angeles,#2REBUTTAL Owner of company
Wed, July 07, 2010
This is Howard from cubicjewelry.com. I am sorry for your bad experience BUT we are here to help. We have thousands of satisfied customers and due to high volume of orders sometime some emails are missed. Please email me for any REPAIR, EXCHANGE or REFUND WITHIN the retunr policy terms. Our customer satisfaction is 98% and we try to help every single customer but sometimes we are not perfect and we miss out some of out important customers. We are in same location past 11 years. Please email me anytime at [email protected] and i will reply to your email right away. Please have your order numbers. Also please note due to high volume of orders, we have delays...........Howard Johnson