- Report: #1497055
Complaint Review: Curriculum Travel of America/ Glen Fulton - PA Allentown
Reported By:
Consumer -
East Northport, NY, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Curriculum Travel of America/ Glen Fulton
5194 Hamilton Boulevard PA, 18106 Allentown, United States
Phone:
610-395-6606
Web:
N/A
Categories:
Business Rating:
(0)
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Curriculum Travel of America/ Glen Fulton Only offered partial refund for school trip cancelled due to pandemic PA Allentown
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Action needs to be taken against Curriculum Travel of America (CTA) located at 5194 Hamilton Boulevard, Allentown PA 18106. The owner is Glen Fulton and their business phone number is 610-395-6606.
I paid on-line via credit card for an 8th grade school field trip on which my child was scheduled to go with East Northport Middle School. Due to COVID-19 pandemic and government mandated “stay at home” orders, the entire field trip was cancelled. I did not take insurance out through Curriculum Travel of America as the paperwork sent home stated that the insurance was an “Individual Cancellation Waiver guaranteeing 100% refund if passenger is individually cancelled before departure for ANY reason” (see attached).
Key word being “Individual”. The use of the word “individual” is misleading. Through no fault of ours, this was an entire group cancellation NOT an individual cancellation.
Curriculum Travel of America states that they will NOT refund the balance of monies due. I paid $365 and received a refund of $210, however, since no services were rendered, I would appreciate a refund of $155 difference. They are very aware that they wronged a LOT of people which is evidenced by their deletion of their Facebook account. Prior to them deleting their Facebook account there had been a multitude of complaints against them leaving them with a 1 star rating.
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