- Report: #1314854
Complaint Review: curtis property management/ Liberty property Management - Nationwide
Reported By:
Letty -
San Francisco , California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
curtis property management/ Liberty property Management
Nationwide, USA
Web:
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Tell us has your experience with this business or person been good?
curtis property management/ Liberty property Management Curtis property management are not honest and rip hard working people up, I hire them to take care of my investment since I was not living in Idaho state, oh boy! that was the worse mistake I did. before I run my own investment I never had any issues with rip me off, stole my tenants deposit Nampa Idaho
Curtis property management are not honest and rip hard working people up, I hire them to take care of my investment since I was not living in Idaho state, oh boy! that was the worse mistake I did. before I run my own investment I never had any issues with my house, after I hire this thieves, every month it was something to repair in the house, apparently Mike their handyman would fix it without notifying me, not until they had fixed it and charge me for it, none emergency matters, finally I got tired of it and told them you supposed to notify me before you repair something, I told them that's it I fired you, so Brandon told me to please give them a chance and he'll give me a month credit, and that won't continue to happen ok. I just continue hoping that this time they would do things right, I told him I don't want you to continue using Michael for my repair if something happen call me or email me and I would send my personal handyman or plumber; he agreed,
Well guess what a few month later apparently the water heater was leaking so they call me in the morning as we agreed, he said he sent Mike to check what happen with it and he apparently found that we need to replace it, I told him ok let me send my plumber to do that, I don't want Mike to do anything with it. At this time Brandon told me he was out town with his family, and he would tell Mike not to do anything with it, within 1 or 2 hours my plumber arrived, Mike had already removed the heather off the wall and removed it, My plumber call me and told me that Mike told him he was not going to have the tenant waiting, which the tenant was working at that time in the morning and she was not going to get back home until 5:00, I was furious and call Brandon again which by then attack me and told me he was going to report me to a renters bbb, as I want to have my tenants in critical conditions, and we went on and on and told him this is it, now you are fired, this time there no coming back, he sent me a letter to closed our contract, and I wait it for the deposit to get transfer to my new property management and they keep giving them the run around, that they need more time, bla bla bla.
I kept leaving messages he would never reply back and emails he replied at first telling me that it would take 90 days, this never happen I insisted by calling, emails, I talk to my attorney and we were going to suit them, but I decided to stop my headache and put it in God's hands, hopefully this helps a little for owners to think about hiring them,,,they are not honest and they rip me off...Be careful when you hired a property management, some are like this ones, I am glad God put on my path a very good property management after Curtis, terrible,,,not honest at all
Good luck if you want to give them a try, I'm sure they are used to do this to everyone.
