I went into the Merrimack Gold's Gym beginning of March.
I agreed to the 1st month of training service but told the trainer many many times that I did not want a month to month contract but I did want to try it for a month to see how it goes.
The trainer/sales guy manager said no problem, I paid for the first month and he said all I had to do was cancel the auto-renewal so they do not keep charging month to month. He said I can cancel for no charge.
That is what I did, I called to cancel the auto-renewal and they said that I have a contract till November and they would not auto-renewal after that month of November.
I did not want a contract to go through till November, I am a new mom and just simply can not afford this amount every month so I tried to cancel and they said I would have to pay for this month of April and an additional $387 cancellation fee. Now this is ridiculous.
There is no way I would of signed this contract, the sales guy/trainer LIED to me and I will no way pay for this service that I did not use or this outrageous cancellation fee for his LIES....all I want is out of my contract and I want the calls to stop. To me this company is a scam and I was tricked into this fraudulent company who now threatens to send me to collections for something I did not agree to!!!!!