Ashley
springfield,#2Consumer Comment
Sun, April 22, 2012
There is not a single retailer out there that will allow returns on pre-paid debit cards. None. Zero. Zilch. This is the industry standard. If you don't believe me then ask around.
this all sounds like you don't know how to use these cards. First off, does the online merchant even accept AMEX? A lot of people do not. Second, did you register and activate your card through american express yet? Often these cards need to be registered before they can be used. from AMEX's website:
" Purchase a temporary Card at participating retail locations*The temporary American Express Prepaid Card is not available for sale in Arkansas, New Jersey or Vermont. and then order a permanent Card online for the full benefits of the Card " and
"You can fund your temporary Card with cash at the time of purchase. The temporary Card is non-reloadable, has no ATM access and does not provide other benefits of the Card. Please note that in order to receive the full benefits of the American Express Prepaid Card you must register your temporary Card and order a permanent Card. You can order your permanent Card by clicking Get a Card. Follow these easy steps to order your permanent American Express Prepaid Card:"
It sounds like you need to order your permanent card to get access to what you want to do.