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  • Report:  #24328

Complaint Review: Cybermax Computer Inc - Allentown, Pennsylvania

Reported By:
- Cardwell, MT,
Submitted:
Updated:

Cybermax Computer Inc
133 N. 5th Street Allentown,, 18102-4151 Pennsylvania, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In 2000, I purchased a Cybermax notebook for about $2000 for my parents who are senior citizens. I based my decision on pc worlds ratings. A few months after purchase the screen went completely blank and I then found out that my supposed 3 year warranty was worthless since Cybermax and its parent company Fountain Technologies went out of business.

I tried to find someone to work on the computer but to no avail. I found the name of one of their ex-employees...Anreas Horlacher who was supposedly working on notebooks but I've since lost all contact with him. I'd just like to either get my money back or find someone who will work on this pile of junk!

Scott

Whitehall, Montana


1 Updates & Rebuttals

jk

Willow,
Alaska,
Re computer problem

#2Consumer Suggestion

Sun, July 14, 2002

Dear Scott. sounds like your frustrated I know I've been there years ago. have you checked the video? battery? We work on computers alot and some I'd need more information to trouble shoot. but it is rather simple to do and fix as there is not many components that go in a pc. also did a diagnostics program come with the computer if so you might try running it to see if it detects the problem. I try to avoid systems that have everything on board like a plauge as most of them end up being a headache and when something goes wrong you have to replace the whole mother board or if the on board features are able to be disabled you have to disable them by switch settings then add your card for the feature like a video card, sound card, scsi adapter interface for a scsi hard drive or other scsi device etc. even so the mother boards with on board features can cause compatibility problems if you want to add something to the system and are more of a problem then a mother board you add everything to. Some co.'s use refurbished and used parts and discount and cheap parts and low volt under rated power supplies etc and sell for cheap to the unwitting people. I refuse to buy a system out of the stores and would much rather build my own and this way I get to pick the parts individually, and know what goes into the system, and can pick the best and most reliable and stable parts. And rather enjoy designing and building my own systems from scratch. I sold one system to a jewlery store owner who never had a problem with it and then went to buy a more up to date system in a store that crashed on him in a short time and he's back to using the system I sold him that we built. We've been troubleshootng, repairing, and designing and building systems for over 17 years. but at first it was aggrevating for us also until a ex-airforce professional computer tech taught us then it became easy and easier and is simple now. also. Do you get more than 1 beep when you turn on the computer? have you ran a virus scan?

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