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  • Report:  #1216602

Complaint Review: cynthia rowley - Nationwide

Reported By:
ConeyIslandJoel - Brooklyn, New York, USA
Submitted:
Updated:

cynthia rowley
Nationwide, USA
Web:
N/A
Categories:
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I purchased a full-size mattress pad (Cynthia Rowley label July2013 delivery on the tag) about a year ago. Listed manufacturer is Phoenix Down Corp. I just started using it recently,and after just 1 month the entire bottom polyester covering is peeling and shredding allowing the polyester filling to come out. Was this product defective? Now I won't even be able to launder it (ever!) since it's already coming apart!! What a piece of junk!! When I contacted customer service at Phoenix Down, they said I had to ship it back to them if I want replacement. What-- spend $25 or so to ship back a pad? I'd rather buy a pad from another (more reputable) manufacturer!



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