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  • Report:  #429849

Complaint Review: Dada Entertainment - New York New York

Reported By:
- Santa Rosa, California,
Submitted:
Updated:

Dada Entertainment
14 Penn Plaza, Suite 501 New York, 10122 New York, U.S.A.
Phone:
888-214-0381
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Some time late last year, I began getting text messages on my cell phone offering free ringtones. I never knowingly signed up for a $9.99 monthly servivce. Next thing I know, a $9.99 monthly charge is buried in my 12-page at&t bill. My wife, who is more vigilant than I about reviewing bills, spotted it.

I called at&t and spent more than 30 minutes sorting things out. Supposedly the charges will be reversed and the messages to my cell phone will stop.

I tracked down the company on the internet and called the help line. I was routed to India. I asked to speak to someone in the U.S. The operator could not do that, so I asked for a supervisor. I was put on hold for a long time and finally hung up in frustration.

I called the Communications/PR person for Dada and left messages on her phone and blackberry. I'm waiting with bated breath for a call back.

Paul

Santa Rosa, California

U.S.A.


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