- Report: #650729
Complaint Review: Dallas Auto Locksmiths - Dallas Texas
-
Author Confirmed
Why?
Dallas Auto Locksmiths
Dallas, Texas, United States of America
Phone:
(972) 584-0577
Web:
www.247DallasLocksmith.com
Categories:
Business Rating:
(0)
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Dallas Auto Locksmiths 24/7 Dallas Locksmith Deceptive Advertising - Overbilling - Fraudulent Marketing Dallas, Texas
October 13, 2010
We managed to lock our keys in our running Chevrolet Suburban. I had my netbook with me and found at Google...
24HR CAR UNLOCK
247DALLASLOCKSMITH.COM $19 FAST & LOCAL CAR UNLOCKING SERVICE YOU CAN TRUST 24 HR A DAY
It was about 10pm at the time... I dialed their local number of 972-584-0577. The call was answered promptly and professionally. The man said that he had a technician near by and that it would no more than 20 minutes. He also said that the technician would phone me right away.
15 min or so later, I was calling the number again. I was told that the technician would call promptly. And, I got a call within 5 minutes. The guy took another 15 minutes to arrive at my location. He was driving a decent can and seemed like a decent guy.
He filled out the invoice ... $35 service call fee... $85 labor charge to open the vehicle. $120 total.
I brought his attention to the website listing and the advertisement. He said he would deduct the service call fee of $35... but, that we would still have to pay the $85. Otherwise, he was leaving then and there.
Given our situation... we had no real choice but to pay the extortionist the $85.
It took him less than 3 minutes to have the vehicle open. He did it right. He was professional about it.
The problem is that we were baited into a deal at $19. We waited for 3/4 of an hour or so before the guy got there. And then, we were forced to pay $85.
It's fraud. It's deceptive advertising. It's bogus. It's wrong.
Yeah, we could have said no and started searching for another locksmith dude to open the car. We could have waited another hour for a dude to show up. But, our car was running and it was already pretty late at that point.
I think this firm should send me a check for $66.
We managed to lock our keys in our running Chevrolet Suburban. I had my netbook with me and found at Google...
24HR CAR UNLOCK
247DALLASLOCKSMITH.COM $19 FAST & LOCAL CAR UNLOCKING SERVICE YOU CAN TRUST 24 HR A DAY
It was about 10pm at the time... I dialed their local number of 972-584-0577. The call was answered promptly and professionally. The man said that he had a technician near by and that it would no more than 20 minutes. He also said that the technician would phone me right away.
15 min or so later, I was calling the number again. I was told that the technician would call promptly. And, I got a call within 5 minutes. The guy took another 15 minutes to arrive at my location. He was driving a decent can and seemed like a decent guy.
He filled out the invoice ... $35 service call fee... $85 labor charge to open the vehicle. $120 total.
I brought his attention to the website listing and the advertisement. He said he would deduct the service call fee of $35... but, that we would still have to pay the $85. Otherwise, he was leaving then and there.
Given our situation... we had no real choice but to pay the extortionist the $85.
It took him less than 3 minutes to have the vehicle open. He did it right. He was professional about it.
The problem is that we were baited into a deal at $19. We waited for 3/4 of an hour or so before the guy got there. And then, we were forced to pay $85.
It's fraud. It's deceptive advertising. It's bogus. It's wrong.
Yeah, we could have said no and started searching for another locksmith dude to open the car. We could have waited another hour for a dude to show up. But, our car was running and it was already pretty late at that point.
I think this firm should send me a check for $66.
