- Report: #1011827
Complaint Review: Dan GrangerLee Wapato - SANTA ANA California
Reported By:
Withheld afraid of retaliation -
San Fransisco, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dan GrangerLee Wapato
5 HUTTON CENTER DR SANTA ANA, 92707 California, United States of America
Phone:
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Dan Granger,Lee Wapato Liar and scammer SANTA ANA, California
After many phone calls and messages from Dan Granger I decided against my better judgment to apply for a loan with Dan and New Source Lending. 2 days after I gave Dan all the information he asked for he told me I was approved for a loan and that he needed my credit card info to order an appraisal. 2 weeks after the appraisal was done he called me and said my value came in low and that I could not refinance my home.
I asked him for a copy of the appraisal and transferred me to his manager Lee Wapato. After leaving several messages with Lee he finally returned my call and told me he would send me the appraisal. A week later I had still not received the appraisal after a couple more call and messages Lee finally answered my call and he said he had emailed it to me how ever I did not receive it. Lee was very nice but every time I spoke to him he sounded like he had either been drinking or on some kind of drugs.
4 days later I finally got the appraisal and called a local broker, he said that he could not use the appraisal and if I still wanted to refinance my home he would refund me the appraisal cost on a new one. I agreed applied for a loan and although I didn't get exactly what I was hoping for, I did finally refinance my home and the broker not only refunded the cost of the appraisal but they also covered all the closing costs.
I should have listen to my gut feeling that was telling me stay away from Dan and his incessant calls, messages and emails. Very Very Creepy.
I asked him for a copy of the appraisal and transferred me to his manager Lee Wapato. After leaving several messages with Lee he finally returned my call and told me he would send me the appraisal. A week later I had still not received the appraisal after a couple more call and messages Lee finally answered my call and he said he had emailed it to me how ever I did not receive it. Lee was very nice but every time I spoke to him he sounded like he had either been drinking or on some kind of drugs.
4 days later I finally got the appraisal and called a local broker, he said that he could not use the appraisal and if I still wanted to refinance my home he would refund me the appraisal cost on a new one. I agreed applied for a loan and although I didn't get exactly what I was hoping for, I did finally refinance my home and the broker not only refunded the cost of the appraisal but they also covered all the closing costs.
I should have listen to my gut feeling that was telling me stay away from Dan and his incessant calls, messages and emails. Very Very Creepy.
1 Updates & Rebuttals
Lee Wapato
Santa Ana,California,
Rebuttal to inaccurate complaint
#2REBUTTAL Individual responds
Mon, July 22, 2013
This complaint was posted by a disgruntled former employee. The Rip Off report states that they will not remove any postings on their website however slanderous or outrageous they may be. Stating that they are under the umbrella of the First Amendment.
They also state that if you pay them $2,000 for their VIP arbitration program you can have the false statement removed or modified. Since the reports are listed anonymously anyone can post erroneous statements about anyone.
It is also impossible to speak with anyone at the Rip Off report, so rather than pay them off with $2,000. We would rather take our chances that most people can see what their real objective is, which is not to protect customers or other people, but to make a profit off of unpleasant situations that often arise during the course of doing business.
If there was a valid complaint it would have been filed with the actual regulators who are very thorough when dealing with lending industry. This is simply a reaction from an employee who was distraught over being over being let go.
